FAQ
LEDVAST Lighting | Professional LED Lighting Manufacturer
Welcome to the LEDVAST Technology Limited FAQ page — your trusted source for answers about our LED lighting products, OEM/ODM services, and global manufacturing capabilities.
Below, you’ll find the most common questions from our customers in Europe, North America, and worldwide.
Who is LEDVAST Technology Limited?
LEDVAST is a professional LED lighting manufacturer with more than 10 years of experience in the lighting industry.
We specialize in commercial, architectural, and decorative lighting products, serving B2B customers such as wholesalers, distributors, contractors, and lighting brands.
Our main production base is in China, with a supporting facility in Bangkok, Thailand, allowing us to offer faster lead times and flexible export options.
What types of lighting products do you manufacture?
We produce a complete range of LED lighting solutions, including:
Commercial Lighting: Downlights, Track Lights, Panel Lights, Ceiling Lights, Wall Sconces
Architectural Lighting: High Bay Lights, Flood Lights, Wall Lamps
Residential & Decorative Lighting: Pendant Lamps, Table Lamps, Vanity Lights, Floor Lamps
Lighting Accessories: Metallic & Non-Metallic Junction Boxes, and Custom Lighting Parts
All our products support OEM and ODM customization to meet specific market and project requirements.
Do you provide OEM and ODM lighting services?
Yes!
LEDVAST offers full OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services.
We can design and manufacture lighting products under your brand name, including custom housing, driver solutions, packaging, and private labeling.
Our engineering team provides support from prototype to mass production, ensuring your brand’s specifications are met precisely.
What certifications do your products have?
All LEDVAST products meet international lighting safety and performance standards, including:
✅ UL / ETL / DLC / FCC (North America)
✅ CE / RoHS (Europe)
✅ BSCI / SEDEX (Ethical & Social Compliance)
These certifications ensure our lighting fixtures comply with energy efficiency, safety, and environmental protection standards required by global markets.
What are your main markets?
We primarily export to Europe and North America, including the United States, Canada, Germany, France, the UK, and Italy.
Our products are widely used in offices, hotels, commercial buildings, supermarkets, showrooms, and industrial facilities.
Can I request samples before placing a bulk order?
Yes, sample orders are welcome and encouraged.
We can provide samples for performance testing, quality inspection, or market evaluation.
Customers usually send us product drawings, specifications, or reference photos, and we’ll prepare samples accordingly.
(Shipping fees are typically covered by the buyer.)
What is your production capacity and lead time?
Our factory produces 100,000+ lighting fixtures annually, supported by automated production lines and strict quality control systems.
Sample orders: 7–10 working days
Bulk orders: 25–35 working days, depending on quantity and customization level
We always aim for on-time delivery to help our clients meet their project schedules.
Do you offer customized packaging or private labeling?
Yes, we provide customized packaging, logo printing, and branding solutions for OEM customers.
You can choose neutral export packaging or provide your own design.
We also help clients develop marketing materials and product labels based on their local compliance requirements.
What is your quality control process?
LEDVAST follows a strict QC system across every stage of production:
Incoming Material Inspection (IQC)
In-Process Quality Control (IPQC)
Final Quality Inspection (FQC)
Aging Test & Safety Test (100%)
Each lamp is tested for brightness, color consistency, power efficiency, and safety before packing.
We use professional instruments to ensure every product meets international standards.
What payment terms do you accept?
We accept flexible payment methods including:
T/T (Telegraphic Transfer)
L/C (Letter of Credit)
Western Union / PayPal (for small orders or samples)
Payment terms can be discussed based on order volume and cooperation history.
How do you ensure after-sales service and warranty support?
We provide a 3–5 year warranty for most LED lighting products.
During the warranty period, LEDVAST offers free replacements or spare parts for defective products caused by manufacturing issues.
Our customer support team responds within 24 hours to ensure timely assistance.
Can you help with lighting design or project solutions?
Yes.
Our engineering and technical teams can assist with lighting layout design, photometric simulations, and custom lighting proposals for commercial and architectural projects.
We also provide guidance on energy-saving solutions and smart lighting system integration.
Where is your factory located? Can I visit?
Our main production base is located in Guangdong, China, with a secondary plant in Bangkok, Thailand.
We warmly welcome customers to visit our factories to discuss projects, inspect production, and explore cooperation opportunities.
Please contact us in advance to schedule a factory tour.
How can I get a quotation or place an order?
Simply send us your product requirements, specifications, or drawings via email at:
📩 freddie@ledvastlighting.com
Our sales team will reply within 24 hours with a detailed quotation, lead time, and shipping information.
Still Have Questions?
If your question isn’t listed here, please contact us directly.
Our team will be happy to assist you with product details, OEM/ODM customization, or partnership opportunities.
